by Bill Caskey on October 18, 2007
We work with a technology firm that has a 90-day selling cycle and a 90-day implementation cycle. They sell telecom/networking/convergence technology. But here’s the problem. The customer - at the point of sale, when the contract is signed - is ecstatic - full of excitement.
But by the time the implementation is over, the customer loses [...]
by Bill Caskey on October 11, 2007
A couple of weeks ago I had the chance to speak to the Greenville Chamber of Commerce to the NEXT Group, a subset of the Chamber specializing in emerging technology companies. One of the challenges that entrepreneurs face in building their business is that they need to respect, revere and understand what “selling” is and [...]